Words of Significance

Be guided by beauty... beauty is an aesthetic. There is beauty in things that work really well — the way a company is run, or the way a theorem comes out.

Make it work, then make it beautiful, then if you really, really have to, make it fast.

Doing is one thing, doing it right is a whole different story.

Always speak your truth, and do your best to speak your truth with compassion, with a little bit of poise, with a little bit of dignity, with respect and with empathy. Even when speaking your truth means you’re going to dive into some conversations that might make people a little uncomfortable.

Art is how we decorate space, music is how we decorate time.

I consider it counter productive to hate [...]. I have disciplined myself, and, I now regard all [...] higher than I used to; I did that as a matter of self preservation.

Policies are nothing more than guidelines to be broken for the benefit of our guests. We're here to give the guests what they want, period.

Change only works when people believe it's happening for them, not to them.

Speed is a competitive advantage. Moving fast is a habit.

Most people don't realize that slowness is usually a choice.

If something feels 80% right, ship it. If you're wrong, you'll fix it faster than your competitors finish arguing about it.

Momentum compounds. Every day you ship is a day you build speed.